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Introduction Managing Care and the Implications for Healthcare Communication
Ch. 1 Health Communications and Quality Care 3
Ch. 2 Principles of Human Communication 23
Ch. 3 The Nature of Therapeutic Communications 49
Ch. 4 Cultural Similarities and Differences and Communication 67
Ch. 5 The Pervasive Role of Confirmation and Empathy 87
Ch. 6 Communications That Contribute to Trust and Mistrust of the Providers 105
Ch. 7 The Art and Skillful Use of Questions 121
Ch. 8 Therapeutic Use of Silence and Pauses 135
Ch. 9 The Impact and Limitations of Self-Disclosure 149
Ch. 10 The Proper Placement of Advisement 163
Ch. 11 Reflections and Interpretations 173
Ch. 12 The Judicious Use of Confrontations, Orders, and Commands 189
Ch. 13 Communicating with Patients with Low Literacy 205
Ch. 14 Communicating with Patients with Chronic and/or Life-Threatening Illness 229
Ch. 15 Communicating with Patients in Crisis 247
Ch. 16 Communicating Effectively with Patients Displaying Significant Negative or Resistive Coping Responses 265
Ch. 17 Communications Within and Across Healthcare Provider Groups 297
Ch. 18 Conflict in the Healthcare System: Understanding Communications and Resolving Dispute 317
Ch. 19 Family Dynamics and Communications with Patients' Significant Others 335
Ch. 20 The Privileged Nature of Patient and Provider Communications: The Issue of Patients' Rights 355
Ch. 21 The Privileged Nature of Patient and Provider Communications: Issues of Confidentiality, Anonymity, and Privacy 369
Ch. 22 Health Communications to Enhance Behavioral Change 379
Ch. 23 Internet Use and Communications of Patients and Providers 395
Ch. 24 AlteringSystems of Care to Enhance Healthcare Communications 407
App. A Glossary 423
App. B References 439
Index 463
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Summer Johansen
reviewed Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence on February 01, 2014
Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence
This was the book used for my Communication & Ethics class. It's incredibly dry, but what can you expect for an ethics book? There are laundry lists throughout the book, which make them all the easier to skip. I have nothing to compare this book to . . . but let's just say I'll be selling it back at the end of the semester.
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Add Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence, Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and se, Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence to the inventory that you are selling on WonderClubX
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Add Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence, Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and se, Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence to your collection on WonderClub |
