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Introduction
Introduction to change management; Change; Format of the book; A useful accompaniment to change
Part I
1. Approaching Change
Introduction; Metaphors and paradigms; Types of change; Culture; Personality; Groupthink; Summary
2. Orientation
Introduction; The need for change; Change formula; Summary
Part II
3. Organizational Case Studies
Introduction; The organizations and their orientations; Aster Group; The Institute of Public Health in Ireland; Biogen Idec; The British Council; County of Aarhus, Denmark; The kitchenware company; The Primary School; The financial services company
Part III
4. Organization
Introduction; The change kaleidoscope; 7Ss framework; Cultural web; Tichy’s change levers; Project management methodology; Different approaches to change; Case study analysis; Summary
5. Mobilization
Introduction; Motivation and mobilization; The change equation; Resistance to the idea of change; Stakeholder interests; Communication, engagement, mobilization; Difference and the cultural dimension; Case study analysis; Summary
6. Implementation
Introduction; Project management implementation; Operationalizing the changes; Case study analysis; Summary
7. Transition
Introduction; Individual change; Teams through change; Shadow side of organizations; Case study analysis; Summary
8. Leading Change
Introduction; Characteristics of leadership; The leadership task; Leadership roles; Leadership style; Case study analysis; Summary
9. Integration
Introduction; Embedding change; Learning; The learning organization; Case study analysis; Summary
10. Conclusion
Managing change best practice; Lessons from the case studies; Conclusion
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