Change Is Everybody's Business Book

Contents

An important note from the author to you....................ix
Acknowledgments....................xi
Foreword....................xiii
Introduction: Claim Your Change Power....................1
Belief #1: What is "Normal"....................9
Belief #2: On Resistance and Negative Emotions....................13
Belief #3: When Change Starts....................19
Belief #4: How Deliberate Change Happens....................25
Belief #5: When to Commit....................29
Belief #6: The Role of Formal Leaders....................33
Belief #7: The Role of Followers....................39
Part I Conclusion....................45
What is Your Empowering Belief Quotient?....................47
Character Lesson #1: Stand for Something....................59
Character Lesson #2: Be Aware of Your Beliefs and Assumptions....................63
Character Lesson #3: Use Your Emotions....................69
Character Lesson #4: Add Value in Your World....................75
Part II Conclusion....................81
How Empowering is Your Character? A Questionnaire....................83
Action Lesson #1: Be a Business....................89
Action Lesson #2: Develop Information Age Skills....................95
Action Lesson #3: Be Your Own Human Resource Manager....................101
Action Lesson #4: Take Charge of Your Own Change Process....................111
Part III Conclusion....................119
How Empowered are Your Actions? A Questionnaire....................121
Afterword....................125
Resources and Background: A Special Bibliography....................127
Index....................133