Challenges and Issues in Knowledge Management Book

	Introduction
Pt. I	Knowledge management and the management consulting industry
1	Managing organizational knowledge networks in a professional services firm : interrelating knowledge management and intellectual capital	3
2	Knowledge management in practice : examining knowledge as modes of production	23
3	The fallacy of simplistic notions of the transfer of "best practice"	51
4	"Knowing" in the consultancy firm : exploring knowledge, people, context, and tools in action	69
5	Co-evolution of knowledge management processes : drawing on project experience in a global engineering consulting firm	107
Pt. II	Dynamics of knowledge sharing and dissemination
6	A dispersed repertoire : exploring struggles to knowledge dissemination within consultancies	133
7	In search of knowledge sharing in practice	155
8	Merging knowledge : a study of knowledge management in a consulting-firm merger	179
9	Knowledge-sharing behavior and post-acquisition integration failure	209
Pt. III	Methodological approaches to studying knowledge in organizations
10	Organizational photography : a "snapshot" approach to understanding knowledge sharing	229
11	Video-views of knowing in action : analytical views "in situ" in an IT firm's development department	249
12	Complex project management in small high-technology firms : small firms as learning models?	271
Pt. IV	Reflections on knowledge management and management consulting
13	Flaws in the "engine" of knowledge creation : a critique of Nonaka's theory	293
14	Ten years of knowledge management : ramifications for consultants	317
15	The wonderful world of knowledge management : does knowledge management really add value?	337
16	Knowledge and consultancy	365