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List of figures ix
List of tables xi
List of boxes xii
List of contributors xiii
Introduction Andy Neely 1
Performance measurement - functional analyses and theoretical foundations 7
Accounting performance measurement: a review of its purposes and practices David Otley 11
Measuring marketing performance: research, practice and challenges Bruce Clark 36
Measuring performance: the operations management perspective Andy Neely 64
Measuring performance: the supply chain management perspective Douglas Lambert Michael Knemeyer 82
Finding performance: the new discipline in management Marshall Meyer 113
A conceptual and operational delineation of performance Michel Lebas Ken Euske 125
Performance measurement - frameworks and methodologies 141
Performance measurement frameworks: a review Andy Neely Mike Kennerley Chris Adams 143
Beyond budgeting to the adaptive organization Jeremy Hope 163
Theoretical conditions for validity in accounting performance measurement Hanne Norreklit Lennart Norreklit Falconer Mitchell 179
The validity of measurement frameworks: measurement theory Stephen Pike Goran Roos 218
Performance measurement - practicalities and challenges 237
Choosing marketing dashboard metrics Tim Ambler John Roberts 239
Risk in performance measurement Andrew Likierman 261
Measuring knowledge work Rob Austin Pat Larkey 279
Measuring innovation performance Riitta Katila 304
Context-based measurement Graham Clark Antony Powell 318
Performance measurement in public services 337
Measuring the performance of England's primary school teachers: purposes, theories, problems and tensions Andrew Brown 339
Police performance: sovereignty, discipline and governmentality Paul Collier 363
The development of composite indicators to measure health care performance Rowena Jacobs Peter Smith Maria Goddard 383
Perversity in public service performance measurement Mike Pidd 408
Performance measurement - emerging issues and enduring questions 431
Does pay for performance really motivate employees? Margit Osterloh Bruno Frey 433
Anomalies of measurement: when it works, but should not Rob Austin Jody Hoffer Gittell 449
Loosely coupled performance measurement systems Thomas Ahrens Chris Chapman 477
Index 492
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Deborah Godby
reviewed Business Performance Measurement: Unifying Theory and Integrating Practice on December 25, 2020
Business Performance Measurement: Unifying Theory and Integrating Practice
Most readers will be better served by an introductory decision theory textbook.
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Add Business Performance Measurement: Unifying Theory and Integrating Practice, Drawing together contributions from leading thinkers around the world, this book reviews recent developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes, Business Performance Measurement: Unifying Theory and Integrating Practice to the inventory that you are selling on WonderClubX
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Add Business Performance Measurement: Unifying Theory and Integrating Practice, Drawing together contributions from leading thinkers around the world, this book reviews recent developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes, Business Performance Measurement: Unifying Theory and Integrating Practice to your collection on WonderClub |
