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Dedication iii
Acknowledgments xi
About the Author xv
Contributors xvii
Preface xxvii
Introduction xxix
Chapter 1 Mission, Goals, and Objectives: Business driven vs Theory-Driven 1
Myopic Dimension 3
Ubiquitous Dimension 6
Size Dimension 13
Intervals of Time Dimension 15
Chance Dimension 19
Executive Insights
The Importance Of Clarity, John Maloch, CEO of Catalyst Project Solutions, Singapore 26
Chapter 2 Organization: Constituent-Oriented vs Inwardly Focused 37
How PMOs Become Inwardly Focused 38
The Problem with Inwardly Focused PMOs 41
Case Study 42
PMO Manager 1-Inwardly Focused 43
PMO Manager 2-Constituent-Focused 46
Executive Insights
Serving the Needs of the Business, Gary Popovich, Process Engineer, Royal Caribean Cruise Lines 55
PMO 2.0-Adopting a Value-Based Approach, Terry Doerscher, Chief Process Architect, Planview 61
Chapter 3 Managing Projects: Think Process, Not Methodology 75
Mindset 77
Methods-Based vs Outcomes-Based 77
Seldom End-to-End vs Typically End-to-End 78
Who, What, Where, When, and Why 79
Project Document vs Product of the Project-Focused 81
Standards vs Business Needs-Based 81
Project Reporting vs Project Delivery-Driven 82
Seldom vs Continuously Updated 85
Methodology Integrated into Tools vs Tools Integrated into Process 87
Original Author not Known vs Processes Owners Clearly Identified 89
Promotes Bureaucracy vs a Culture of Continuous Improvement 92
Technology 95
Economics 102
Executive Insights
Evolving from a Traditional PMO to an Execution-Oriented PMO Richard Eichen 110
Chapter 4 Managing the PMO: Embracing Flexibility vs Mandating Conformance 117
MandatingConformance 120
Embracing Flexibility 123
How Project Management Is Viewed 123
How Projects Are Viewed 126
Organizational Behaviors 130
Executive Insights
Establishing Flexibility within Structure, Erhard Zingg, PMO Manager, PartnerRe, Switzerland 138
Using Process Improvement to Drive PMO Flexibility, Michael Wood, CEO, The Natural Intelligence Group 146
Chapter 5 PMO Tools: Establishing a PMO Architecture vs Implementing a Tool 159
Implementing a Tool Approach 160
One Tool Mindset 160
PMO Needs Are Not Transactional 162
Other Tools Exist 164
Architecture Approach 165
Keeping it Simple 166
Enables Decision Making 166
Process-Based Tool Usage 167
Longevity of Use 167
Facilitates Continuous Improvement 168
Examples of PMO Architecture 168
PMO Architecture by BOT International 168
Enterprise Project Management Solution Architecture by Microsoft 171
Enterprise Performance Management Architecture by Planview 173
It Takes an Architecture 174
Executive Insights
Establishing a PMO Architecture, Rakan Saraiji, Vice President of Project Management, SHUAA Capital, Dubai, UAE 177
Pieces of the PMO Puzzle, Osama Bakir, CEO PMCT Quest, Oman 183
Chapter 6 Executive Reporting: Keep It Simple 191
Case Study 191
Common Executive Summary Report Mistakes 194
Simple Executive Summary Reporting 198
Sophisticated Executive Summary Reporting 207
Executive Insights
The Value of Proper Stakeholder Management, Brian Rabon, PMO Director, XSP, and President of Braintrust Software, LLC 214
Chapter 7 Project Management Office Leadership: MBWA 2.0 223
Management by Walking Around 223
Case Study 224
Not Just for Executives 225
MBWA for Project Managers 225
MBWA Japanese Style-Genchi Genbutsu 226
Experts Advocating MBWA 226
MBWA 2.0 227
Situational Leadership 229
Case Study 232
Extending the Effectiveness of MBWA 233
Web 2.0 233
In With the New 234
Blogs 234
Wikis 235
Social Software 236
Social Networks 237
Podcasting 239
RSS Feeds 240
Using Web 2.0 Tools 240
Executive Insights
PMO Leadership: An Unusual PMO Assignment, John Chrystal, President, Intrepid Diverse Services 245
Chapter 8 Project Management Leadership: Servant-Leader vs Subject Matter Expert 269
What is Servant-Leadership? 271
Examples of Servant-Leadership 272
Servant-Leadership in Project Management 273
Characteristics of Project Management Servant-Leadership 274
Project Manager Listening 275
Project Manager Empathy 276
Project Manager Healing 277
Project Manager Awareness 279
Project Manager Persuasion 279
Project Manager Conceptualization 280
Project Manager Foresight 281
Project Manager Stewardship 282
Project Manager Commitment to the Growth of People 282
Project Manager Community Building 283
Executive Insights
Situational Project Management Leadership, Jennifer Arndt, PMO Manager, American Chemical Society 286
How to Get What You Want, Michelle LaBrosse, Founder and CEO, Cheetah Learning 293
Servant-Leadership for the IT Project Manager, Benjamin Lichtenwalner, Senior Manager, Whirlpool 300
Chapter 9 Creating High-Performance Teams 311
A Common Challenge to Creating High Performance 311
Recognizing High-Performance Teams 313
Creating High-Performance Teams 314
Overcome Barriers 315
Achieve a State of Conscientiousness 317
Unify the Team 319
Manage Domineers 321
Challenge to New Heights 322
Executive Insights
Project Management and Successful Teams, Tom Boyce, Program Manager, Nuclear Regulatory Agency 326
Better Processes Mean Better Performance, Steve Romero, IT Governance Evangelist, CA 333
Chapter 10 Establishing a PMO: A Practical Roadmap 339
Case Study 339
Gap Analysis 340
Presentation of Findings 340
Organization, Tools, and Training 340
Aftermath 341
A Practical Roadmap 343
Vision 343
Processes 345
Confusing Methodology with Process 349
Processes as a Functional Framework for Doing the Work 349
Training 350
Tools 353
Staffing 356
Assessment 366
Executive Insights
A Practical Approach to the PMO, Jimmy Char, CEO, Skills Group, Bulgaria 371
Chapter 11 Line of Business PMOs: The Ubiquitous Nature of Project Management 381
Staffer to Project Manager 381
Line-of-Business PMOs 383
Sales PMO 385
Engineering PMO 389
Marketing PMO 390
Executive Insights
Go-to-Market Project Management, Dave Larson, Marketing PMO Specialist, BOT International 398
Chapter 12 Advancing Organizational Project Management: From Theory to Practice 415
Caveats of OPM3® 416
Levels of Maturity in Project Management 421
Taking Theory to Practice 424
Executive Insights
Transforming the Culture with Your PMO, John Schlichter, CEO of OPM Experts 433
Transforming the Project Management Culture at Harris, Mark Scott, PMP, Sr. Engineering Manager, Harris Corporation, RF Communications Division 440
Transforming the Project Management Culture Within the Ministry of Interior, Kingdom of Saudi Arabia, Abdullah Tamimi, Assistant Planning Manager Saudi Arabian Ministry of Interior's National Information Center 449
Chapter 13 Project Management Office Passion: Where Does It Come From? 457
Importance of Passion 459
How to Find Your Passion 460
How to Keep Your Passion Alive 466
Executive Insight 471
Project Management Office Passion, Cornelius Fichtner, Host of "The Project Management Podcast" 471
Index 479
| Price | Condition | Delivery | Seller | Action |
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Brian Clark
reviewed Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success on March 10, 2015
Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success
I was not impressed by this book. At it's best, it provides useful advice on how to manage the non-UX work of being a UX Professional. At it's worst, it gets lost in vague suggestions that seem to be more about surviving office politics as a freelancer, rather than how to be awesome at UX Design or being an awesome design professional.
At a minimum, the fact that the cover design calls out the words "UX" and "Design" is a poor User Experience, in that it presents the book as being about UX Design. It is not.
This book is about the business of UX Design. If that's what you're looking for, you'll likely find some value. I was looking for a book about the discipline of doing UX Design.
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Add Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success, This unique reference contains the contributed PMO knowledge, practical experience and wisdom of more than 20 distinguished executives and subject matter experts. Business Driven PMO Setup challenges various traditional approaches and strategies for the P, Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success to the inventory that you are selling on WonderClubX
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Add Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success, This unique reference contains the contributed PMO knowledge, practical experience and wisdom of more than 20 distinguished executives and subject matter experts. Business Driven PMO Setup challenges various traditional approaches and strategies for the P, Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success to your collection on WonderClub |