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Acknowledgments | ||
Introduction | ||
Pt. 1 | Cave Walls to CRTs: The Landscape of Knowledge Networking | 1 |
Ch. 1 | Knowledge, History, and the Industrial Organization | 3 |
Ch. 2 | Using the Net to Share What People Know | 29 |
Ch. 3 | Strategy and Planning for the Knowledge Network | 61 |
Pt. 2 | Matching Culture with Technology | 83 |
Ch. 4 | The Role of IT in the Effective Knowledge Network | 85 |
Ch. 5 | Fostering a Knowledge-Sharing Culture | 113 |
Ch. 6 | Taking Culture Online | 137 |
Ch. 7 | Choosing and Using Technology | 165 |
Pt. 3 | Practical Applications of Knowledge Networking | 205 |
Ch. 8 | Initiating and Supporting Internal Conversation | 207 |
Ch. 9 | Conversing with External Stakeholders | 247 |
Ch. 10 | The Path Ahead | 287 |
App. A: Resources | 323 | |
Notes | 327 | |
Index | 337 |
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