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Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets Book

Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets
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Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets, A practical guide for building and maintaining high performance business relationships Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, par, Building High Performance Business Relationships: Rescue, Improve, and Transform Your Most Valuable Assets
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  • Building High Performance Business Relationships: Rescue, Improve, and Transform Your Most Valuable Assets
  • Written by author Tony Lendrum
  • Published by John Wiley & Sons Australia, Limited, 11/29/2011
  • A practical guide for building and maintaining high performance business relationships Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, par
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Book Categories

Authors

About the author vii

Acknowledgements ix

Introduction xi

Chapter 1 0 to 10 Relationship Management - a storyboard perspective 1

Part A Framework and components of 0 to 10 Relationship Management 29

Chapter 2 The framework 31

Chapter 3 The 11 relationship types 61

Chapter 4 Key components 117

Part B People and change 159

Chapter 5 Let's Go change model 161

Part C Journey management 183

Chapter 6 The relationship development curve 185

Chapter 7 The 12/12/6 roadmap process 205

Appendix A Master negotiation terms sheet 247

Appendix B Activities 253

Appendix C Templates 265

References 273

Index 277


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Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets, A practical guide for building and maintaining high performance business relationships
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Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets, A practical guide for building and maintaining high performance business relationships
Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, par, Building High Performance Business Relationships: Rescue, Improve, and Transform Your Most Valuable Assets

Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets

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Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets, A practical guide for building and maintaining high performance business relationships
Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, par, Building High Performance Business Relationships: Rescue, Improve, and Transform Your Most Valuable Assets

Building High Performance Business Relationships: Rescue, Improve, & Transform Your Most Valuable Assets

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