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Book Categories |
List of Contributors | ||
Preface and Acknowledgements | ||
Introduction | 1 | |
1 | Global Products and Quality Caterers: Acquisitions: managing to motivate and the construction of new psychological contracts | 15 |
2 | BMW: Using the scenario analysis technique for HRM policy construction at BMW | 31 |
3 | Transitions and Transformations: Four case studies in business-focused change | 43 |
4 | ChocCo: Plant managers developing HR strategies in an uncertain organizational climate | 73 |
5 | Oticon: Thinking the unthinkable: radical (and successful) organizational change | 78 |
6 | Volkswagen: Cutting labour costs without redundancies | 86 |
7 | The Danish Patent Office: How and why OD interventions can fail | 100 |
8 | Saarland Steel: Restructuring and managing redundancy | 106 |
9 | American Medical Technologies Inc.: Learning the capabilities needed to implement strategic change | 124 |
10 | Optus: New recruitment and selection in an enterprise culture | 147 |
11 | Manuflex plc: Introducing equal opportunities | 160 |
12 | Three Roads to Quality: Variations in total quality management | 173 |
13 | Next Patient Please: The operating theatres problem at Leicester General Hospital NHS Trust | 190 |
14 | The Ministry of Education: Action learning based management development | 206 |
15 | British Rail: Lessons in absence control | 216 |
16 | LeisureCo: Customer service, employee involvement and the Flexible Firm | 228 |
17 | Royal Mail: A new industrial relations framework | 238 |
18 | COCO, CECO and DECO: Managing HR in the non-union firm | 241 |
19 | Metropol: Devolving management and equal opportunities in local government | 260 |
20 | Richer Sounds: Payment for customer service | 266 |
21 | Unilever: Flexible working: introducing annualized hours and 24-hour working | 275 |
22 | Superco: Employee involvement in food retailing | 281 |
23 | FMS at Diesel Engines plc: The flexible manufacturing system | 299 |
24 | ABB: Local presence and cross-border learning within a multinational | 320 |
25 | Indian Snacks: Change and continuity | 344 |
26 | Food and Drink International: International staffing: policy and practice | 356 |
Index | 365 |
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Add Blackwell Cases in Human Resource and Change Management, Containing 26 entirely new cases from a wide range of countries, Blackwell Cases in Human Resource and Change Management vividly captures the crucial contemporary issues and trends in HR and strategic change management. Drawing on in-depth rese, Blackwell Cases in Human Resource and Change Management to the inventory that you are selling on WonderClubX
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Add Blackwell Cases in Human Resource and Change Management, Containing 26 entirely new cases from a wide range of countries, Blackwell Cases in Human Resource and Change Management vividly captures the crucial contemporary issues and trends in HR and strategic change management. Drawing on in-depth rese, Blackwell Cases in Human Resource and Change Management to your collection on WonderClub |