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Welcome to the Industry.
Reservations Procedures.
Rooming Procedures.
Guest Accounting.
Communication Skills.
TA at the Front Desk.
Glossary.
Appendix.
Notes.
Index.
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Add Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures to the inventory that you are selling on WonderClubX
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Add Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures to your collection on WonderClub |