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Basic Hotel Front Office Procedures Book

Basic Hotel Front Office Procedures
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Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures
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  • Basic Hotel Front Office Procedures
  • Written by author Peter F. Renner
  • Published by John Wiley & Sons, 1997/11/12
  • This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded
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Book Categories

Authors

Welcome to the Industry.
Reservations Procedures.
Rooming Procedures.
Guest Accounting.
Communication Skills.
TA at the Front Desk.
Glossary.
Appendix.
Notes.
Index.


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Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures

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Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures

Basic Hotel Front Office Procedures

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Basic Hotel Front Office Procedures, This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded, Basic Hotel Front Office Procedures

Basic Hotel Front Office Procedures

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