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Foreword ix
Preface xv
About the Website xix
Acknowledgments xxi
Chapter 1 What Are ABC and ABM? 1
What Is ABC? 1
What Is ABM? 7
Chapter 2 Costing, Chargeback, and Pricing 13
Define Your Objectives 13
Costing: Absorption Choices 19
Costing: Driving Costs from Support Areas 24
Chargeback 27
Rates 34
Bank Branch Profitability 41
Pricing 44
Chapter 3 Implementing ABC 55
ABC Implementation Guiding Principles 55
Model Rules, Assumptions, and Design Documents 59
Driver Decisions 60
Attribute Decisions 62
Level of Detail Decisions 66
Tools 69
Activity and Driver Dictionaries 70
Putting It All Together: An ABC Example 72
Chapter 4 Implementing ABM 83
Structuring the Organization and Process for Success 83
Differences between ABM and ABC Staffing 100
Project Portfolio Management 101
Driving Results 107
Additional Considerations for Financial Services 113
Chapter 5 ABC/M in Shared Services 121
Starting ABC/M with Shared Services 121
Communication Barriers 122
Expected Dialog for Planning 124
Integrating the IT Model 129
Driving Value within Shared Services: IS Examples 137
Chapter 6 Managing Organizational Change 143
Importance of Organizational Change Management 143
Organizational Readiness and Overcoming Resistance 145
Your Role as Change Agent 153
Chapter 7 Avoiding the Pitfalls: Lessons Learned 161
ABC Lessons Learned 161
ABM Lessons Learned 171
Chapter 8 Beyond ABC/M 179
Portable Skills 179
Adjacent Careers 184
In Conclusion 189
Appendix ABC Model and Cost Object Reporting Rules and Assumptions 191
Modeling Rules and Assumptions 191
Cost Object Reporting Rules and Assumptions 193
Index 195
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Nicholas Evans
reviewed Activity-Based Management for Financial Institutions: Driving Bottom-Line Results (Wiley and SAS Business Series) on March 05, 2018
Activity-Based Management for Financial Institutions: Driving Bottom-Line Results (Wiley and SAS Business Series)
I wasn't at all exactly sure what managerial accounting was entering this class. I now have a much clearer understanding and actually enjoyed learning the material.
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Add Activity-Based Management for Financial Institutions: Driving Bottom-Line Results (Wiley and SAS Business Series), Praise for Activity-Based Management for Financial Institutions Driving Bottom-Line Results Brent's book astutely addresses the common struggles of ABC/M value realization. The issues are seldom the design, but the implementation of ABM and a we, Activity-Based Management for Financial Institutions: Driving Bottom-Line Results (Wiley and SAS Business Series) to your collection on WonderClub |