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List of tables | vii | |
List of figures | ix | |
Preface | xi | |
Acknowledgements | xvii | |
Part I | Foundations for Change | |
1 | The framework for change | 3 |
2 | Managing change | 23 |
3 | Analysing learning needs | 47 |
4 | Skills and skills management | 61 |
Part II | Learners and Learning | |
5 | Who are the learners ...? | 77 |
6 | ... And how do they learn? | 97 |
7 | Putting adult learning characteristics to work | 115 |
Part III | Delivery, Feedback and Benefits | |
8 | Designing and delivering learning | 135 |
9 | Organizing learning | 155 |
10 | Measurement and evaluation | 173 |
11 | SATE at work - I | 195 |
12 | SATE at work - II | 213 |
Part IV | Looking Ahead | |
13 | Organizational trends | 229 |
14 | Implications for management and workers | 239 |
15 | Implications for educators | 257 |
16 | Skills and the human balance sheet | 277 |
Epilogue | 289 | |
Notes | 297 | |
Bibliography | 303 | |
Further reading | 307 | |
Index | 311 |
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