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Book Categories |
Pt. I | Introduction | |
1 | Industrial Excellence Revisited | 3 |
Pt. II | The Four Basic Processes | |
2 | Visteon Charleville-Mezieres Plant: Mastering Production | 25 |
3 | Faurecia's Neuburg Plant: Customer Integration Excellence | 45 |
4 | Alstom Transport Equipment Electronic Systems (EES): Supplier Integration Excellence | 63 |
5 | Schwan-STABILO Heroldsberg - Technikum: Process Development Based on People | 85 |
6 | Fresenius Medical Care Deutschland GmbH: New Product Development Excellence | 99 |
7 | The Solvay Automotive Group's Laval Plant: Excellence in Strategy Formulation and Deployment | 115 |
Pt. III | Management Quality | |
8 | Johnson Controls' Bochum Plant: People at the Center | 141 |
9 | Procter & Gamble Crailsheim: The Management Quality Heptathlete | 157 |
10 | SEW Usocome: Consistent Management Quality in Operations | 173 |
Pt. IV | Plants in the New Millennium | |
11 | Empirical Validation of the Management Quality Model | 195 |
12 | Manufacturing at the Beginning of the 21st Century: a New Mindset | 203 |
Pt. V | Appendices | |
A | The Industrial Excellence Award (IEA) | 215 |
B | The Questionnaire | 221 |
C | Data and Measures | 231 |
D: About the Authors | 237 | |
References | 241 | |
Index | 245 |
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