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Book Categories |
Preface | ||
Ch. 1 | Organizational Intranets: Cultivating Information Technology For the People By the People | 1 |
Ch. 2 | Service Quality in the Virtual World: The Case of Extranets | 21 |
Ch. 3 | Web-based Instruction in Organizations: Impact, Advantages and Disadvantages | 35 |
Ch. 4 | Effect of Hypertext and Animation on Learning | 50 |
Ch. 5 | Managing Value-Creation in the Digital Economy: Information Types and E-Business Models | 62 |
Ch. 6 | Building an Infrastructure to Manage Electronic Services | 71 |
Ch. 7 | Macroeconomic Implications of Virtual Shopping: A Theoretical Approach | 104 |
Ch. 8 | M-Commerce: Mobile Electronic Commerce | 127 |
Ch. 9 | ERP + E-Business = A New Vision of Enterprise System | 147 |
Ch. 10 | Security: The Snake in the E-Commerce Garden | 165 |
Ch. 11 | Managing Web Site Performance and Reliability | 187 |
Ch. 12 | From Web Log to Data Warehouse: An Evolving Example | 203 |
About the Authors | 217 | |
Index | 222 |
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