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Ch. 1 | The competence cycle : translating knowledge into new processes, products and services | 5 |
Ch. 2 | What are strategic competencies? | 26 |
Ch. 3 | Making strategy happen | 50 |
Ch. 4 | Brands, innovation and growth : the role of brands in innovation and growth for consumer businesses | 77 |
Ch. 5 | Technological and market competencies and financial performance | 94 |
Ch. 6 | Building knowledge management capabilities for innovation projects | 126 |
Ch. 7 | Technological indicators of performance | 153 |
Ch. 8 | Assessing technological competencies | 179 |
Ch. 9 | The complex relations between communities of practice and the implementation of technological innovations | 220 |
Ch. 10 | Are there any competencies out there? : identifying and using technical competencies | 249 |
Ch. 11 | The organisation of "knowledge bases" | 279 |
Ch. 12 | Assessing performance in supply | 309 |
Ch. 13 | Innovation : a performance measurement perspective | 337 |
Ch. 14 | Learning and continuous improvement | 375 |
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