Debating empire Book

This is definitely an introductory text, and I can't say that it is going to blow anyone's mind, but the collection of case studies presented are well done and quite interesting. I think the best in the book is on 7-Eleven in Japan. You get a real sense of how 7-Eleven stores fit into the particular legal and social context of the Japanese city, and how the chain created systems to respond to the needs of local stores. Then you get to follow the story of how this Japanese group tried to export some of these systems to stores in the U.S. It goes to show that words like "global" and "multinational" are not as uncomplicated as one may think, and even a multinational chain like 7-Eleven must adapt in different environments.