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Preface | ||
Acknowledgements | ||
Pt. I | Background | |
1 | What is advocacy and why do we use it? | 1 |
2 | Principles | 25 |
3 | Advocacy in action | 43 |
Pt. II | The advocate's skills | |
4 | Introduction to Part II | 59 |
5 | Interviewing | 61 |
6 | Assertiveness and the constructive use of aggression | 77 |
7 | Negotiation | 91 |
8 | Self-management | 99 |
9 | Legal research | 113 |
10 | Litigation | 129 |
11 | A structure for advocacy | 139 |
12 | Epilogue: Where to from here? | 149 |
Bibliography | 151 | |
Index | 155 |
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