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Book Categories |
Introduction | ||
Pt. 1 | The knowledge context | 1 |
1 | The changing nature of competition | 3 |
2 | Emerging knowledge environments | 20 |
3 | Approaches and features | 44 |
Pt. 2 | Creating knowledge-based environments | 69 |
4 | Integrating information and knowledge | 71 |
5 | Roles in the knowledge environment | 84 |
6 | KM skills and competencies | 105 |
7 | Information literacy - a core competence | 127 |
Pt. 3 | IM in KM - leveraging information management skills | 145 |
8 | The role of IM in KM - core skills in new contexts | 147 |
9 | Stepping over the boundaries | 164 |
Pt. 4 | Case studies | 179 |
10 | The private sector response | 181 |
11 | The public sector response | 219 |
Bibliography | 246 | |
A short glossary of terms used in knowledge management | 263 | |
Index | 270 |
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