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Index of facilitation issues; Introduction. Part One Essential Facilitation: What is Facilitation?: Different strokes for different folks; Open space. The Qualities: Physical realities; Object lessons. Self-Awareness: Empty pockets; Shoe swapping; Lifelines. Beginnings: Four way meetings; My friend in the chair; Ritual beginnings. Planning and Structuring: Group planning checklist; Worst case scenario; Co-working checklist. Establishing a Group Contract: Hierarchy of group effectiveness; Con-tricks. Valuing Yourself and Others: I notice, I imagine, I feel; Self-disclosure; What car? Managing Feelings: Speechless; Like the plague; Family drama. Skilful Challenge: Nice price; Difficult people; Conflict. Facilitating Feedback: Feedback review; Who am I to you? Part Two Groups and Team Facilitation: Understanding Group Process: Picture boxes; Truthful communication. Facilitator Authority: Power plays; Dimensions of authority. Group Process - Inclusion: Understanding inclusion; Rope tricks. Group Process - Control: Understanding control; Power line; Thumb war. Group Process - Openness: Understanding openness; Three legged search. When and How to Intervene: Pay attention; Holiday choices. Working with Diversity: Little boxes; Pebble power; Power grid. Working with Scapegoating: Provoke and defend; The bomb. Negotiation Skills: What I want; I want it more; Summer holiday. Facilitator Support: What I expect; Risk and failure. Part Three Creative Facilitation: One-to-one Facilitation: One-to-one skills building; Hands-on coaching; In depth 1:1 practice. Powering Up Presence: Avoiding losing; Hotseat; Body talk. Facilitating without words: Beyond words; Under the carpet; Waiting for Godot. Defence Patterns: On the defensive; It ain't easy. Consultancy Skills: Time bandits; Conscious intuition. Working in the Here and Now: Multiple personalities; One word snapshot; Free attention. Creative Facilitation: Creative circle; Bigger and better. Imaginal Work: The picture I get; The moon; Animals and elements. Using Stories to Facilitate Learning: The golden fleece; Heroes and villains. Endings: Self and peer assessment; Five W-H; Cutting the ties; Group gifts. Bibliography.
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