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Acknowledgments xi
Endorsement Tamara L. King xiii
Fordword Edward N. Stoner xv
Introduction Jennifer Meyer Schrage Nancy Geist Giacomini 1
Part 1 Responding To Conflict On Campus: Foundations For Student Affairs Educators
1 Building Community In The Current Campus Climate Nancy Geist Giacomini Jennifer Meyer Schrage 7
2 When Student Learning And Law Merge To Create Educational Student Conflict Resolution And Effective Conduct Management Programs Simone Himbeault Taylor Donica Thomas Varner 22
3 Why Objectivity Is Not Enough: The Critical Role of Social Justice in Campus Conduct and Conflict Work Ryan C. Holmes Keith Edwards Michael M. DeBowes 50
4 Providing A Spectrum Of Resolution Options Jennifer Meyer Schrage Monita C. Thompson 65
Part 2 Pathways Within The Spectrum Model
5 Moving Toward A Healthier Climate For Conflict Resolution Through Dialogue Tosheka Robinson 87
6 The Art Of Conflict Coaching: Transferring Interpersonal and Group Conflict Resolution Skills to a One-on-One Setting Nancy Geist Giacomini 100
7 Facilitated Dialoguie: An Overview and Introduction for Student Conduct Professionals Jay Wilgus Ryan C. Holmes 112
8 Models Of Mediation Practice William Warters 126
9 Restorative Justice From Theory To Practice Andrea Goldblum 140
10 Reading The Scripts: Balancing Authority and Social Support in the Restorative Justice Conference and the Student Conduct Hearing Board David R. Karp 155
11 Using Shuttle Diplomacy To Resolve Campus Conflict Jennifer Meyer Schrage Michele Goldfarb 175
12 Incorporating Principles Of Conflict Resolution And Social Justice Into Formal Student Conduct Code Pathways Nancy Geist Giacomini181
Part 3 Sustainable Innovation
13 Using Needs Assessment And Deliberative Planning To Enhance Conflict Systems Development Richard T. Olshak 197
14 Sustaining A Worthy Investment: Assessing Conflict Resolution Programs Richard T. Olshak 208
15 Teaching Social Justice On Campus For Self-Awareness, Community Sustainability, And Systems Change Judy Rashid 219
16 An Implementation Model: Campus Conduct and Conflict Management at the University of Michigan: U-M Division of Student Affairs Office of Student Conflict Resolution and Housing Student Conflict Resolution Staff 227
17 Sharing Stories: Program Innovations of Our Colleagues Nancy Geist Giacomini 241
About The Editors 259
About The Contributors 261
Index 267
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