The Advanced Project Management Memory Jogger: A Pocket Guide for Experienced Project Professionals Book

Contents
How to Use This Book iv
Introduction vii

Chapter 1
Building a Project Management
Infrastructure 1
Providing Strategic Support to the
Project Manager 5
Providing Management Support to the
Project Manager 6
Providing Political Support to the
Project Manager 8
Adopting a Project Management Methodology 9
Implementing Project Management Offices 11

Chapter 2
Managing Your Project and Program Portfolio 15
Identifying Projects 17
Defining Project Categories 20
Developing Project Selection Criteria 21
Selecting and Prioritizing Projects 26
Finalizing the Portfolio 27
Monitoring Project and Portfolio Performance 28
Updating the Portfolio 29

Chapter 3
Tailoring Project Management to Your Project 31
Determining Your Customers' Needs 32
Defining Success for Your Project 33
Adapting Project Management to Your Project 38

Chapter 4
Refining Your Project's Scope 43
Creating a Deliverables Table 44
Elaborating the Work Breakdown Structure 48
Controlling Project Scope Changes 52

Chapter 5
Scheduling 57
Getting Started 60
Creating the Deliverables Schedule 66
Determining Schedule Contingency 71
Establishing a Valid Schedule Baseline 76
Managing the Project Schedule During Execution 77

Chapter 6
Managing Project Risk 79
Establishing Risk Limits 81
Identifying Project Risks 82
Analyzing Project Risks 85
Completing the Risk Register 86
Developing Risk Response Plans 87

Chapter 7
Controlling Project Progress 91
Creating a Performance Measurement Baseline 92
Reviewing Performance Variances 98
ReviewingPerformance Indices 102
Developing a Forecast 104
Taking Preventive and Corrective Actions 106
Establishing New Baselines for the Project 108

Chapter 8
Improving Team Communication 111
Delivering Information Effectively 112
Effective Listening 114
Active Listening 116
Giving Constructive Feedback 117
Receiving Feedback 121

Chapter 9
Conducting Negotiations and
Resolving Conflict 123
Negotiating for Mutual Benefit 123
Resolving Conflict 127

Chapter 10
Applying Effective Leadership to Projects 131
Enhancing Your Emotional Intelligence 132
Choosing an Appropriate Leadership Style 137
Dealing with Organizational Change 140
Holding Effective Project Team Meetings 142

Index 147