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Preface | ||
1 | The Information Age | 1 |
The Futurists Glimpse the New Era | 1 | |
The Coming of Post-Industrial Society | 3 | |
Enter the Critics | 5 | |
Technological Determinism and Its Critics | 6 | |
The Technocratic Vision and Its Critics | 9 | |
The Commodification of Information and Its Critics | 14 | |
Electronic Writing and the End of the Book Revisited: Displacement Theories and Their Critics | 18 | |
Interlude: The Popularization of the "Post-Industrial" Metaphor and the Adoption of the Information Society | 23 | |
Conclusion: Into the Information Society | 25 | |
2 | Librarians Confront the Post-Industrial Era | 27 |
The Mission of Libraries in Industrial America | 27 | |
The Librarian as "Information Professional" | 29 | |
F. W. Lancaster, the "Paperless Library," and the Librarian as Information Professional | 30 | |
Technological Determinism and Its Critics | 38 | |
The Technocratic Vision and the Library Response | 40 | |
The Commodification of Information, the Information Industry, and Information Inequities in American Society | 44 | |
Conclusion: Library and Information Services in the Post-Industrial Era | 49 | |
3 | State, Capital, and National Information Policy | 51 |
Thinking About the Role of the State in National Information Policy | 52 | |
Theories of the State | 52 | |
Privatization, Free Markets, and the U.S. Information Industry | 56 | |
The New Politics of Information | 57 | |
Legitimation and Accumulation in State Information Policy | 58 | |
President Clinton as the First Post-Industrial Democrat | 62 | |
Demonized Adversaries: Privatization | 69 | |
Current Prospects: Progress or Despair | 71 | |
Libraries in the Era of Information as Commodity | 74 | |
Conclusion | 76 | |
4 | Neutrality, Objectivity, Information Professionals, and Librarians | 79 |
Introduction | 80 | |
Daniel Bell Defines the Emerging Information Professions | 80 | |
The Very Idea of an "Information Profession": The Sociology of Professional Development | 85 | |
Where Do Librarians Fit in? A Note on the Sociology of Librarianship | 89 | |
Librarians as Information Professionals: The Attempt to Forge a New Professional Identity | 91 | |
The Rise of the Information Paradigm: F. W. Lancaster and "Future Librarianship" | 94 | |
5 | Work in the Post-Industrial Era | 103 |
Introduction | 103 | |
Contra-Bell: Harry Braverman and the Degradation and Deskilling of Work in Post-Industrial America | 105 | |
Persistent Labor Market Segmentation in the Post-Industrial Workplace | 110 | |
Shoshana Zuboff on the Informated Workplace of the Information Era | 114 | |
IT: Challenge for the Next Decade | 116 | |
6 | Conclusion: A Prologue to Library and Information Services in the Post-Industrial Era | 119 |
"All That Is Solid Melts Into Air" | 120 | |
Totality and Vision: Library and Information Service on the Post-Industrial "Landscape" | 121 | |
Capitalism, Capitalism, Capitalism | 122 | |
Essentially Contested Concepts: Freedom, Equality, Neutrality | 125 | |
References | 131 | |
Author Index | 151 | |
Subject Index | 157 |
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