Into the Future (Contemporary Studies in Information Management, Policies, and Services Series): The Foundations of Library and Information Services in the Post-Industrial Era, Sec Book

	Preface
1	The Information Age	1
	The Futurists Glimpse the New Era	1
	The Coming of Post-Industrial Society	3
	Enter the Critics	5
	Technological Determinism and Its Critics	6
	The Technocratic Vision and Its Critics	9
	The Commodification of Information and Its Critics	14
	Electronic Writing and the End of the Book Revisited: Displacement Theories and Their Critics	18
	Interlude: The Popularization of the "Post-Industrial" Metaphor and the Adoption of the Information Society	23
	Conclusion: Into the Information Society	25
2	Librarians Confront the Post-Industrial Era	27
	The Mission of Libraries in Industrial America	27
	The Librarian as "Information Professional"	29
	F. W. Lancaster, the "Paperless Library," and the Librarian as Information Professional	30
	Technological Determinism and Its Critics	38
	The Technocratic Vision and the Library Response	40
	The Commodification of Information, the Information Industry, and Information Inequities in American Society	44
	Conclusion: Library and Information Services in the Post-Industrial Era	49
3	State, Capital, and National Information Policy	51
	Thinking About the Role of the State in National Information Policy	52
	Theories of the State	52
	Privatization, Free Markets, and the U.S. Information Industry	56
	The New Politics of Information	57
	Legitimation and Accumulation in State Information Policy	58
	President Clinton as the First Post-Industrial Democrat	62
	Demonized Adversaries: Privatization	69
	Current Prospects: Progress or Despair	71
	Libraries in the Era of Information as Commodity	74
	Conclusion	76
4	Neutrality, Objectivity, Information Professionals, and Librarians	79
	Introduction	80
	Daniel Bell Defines the Emerging Information Professions	80
	The Very Idea of an "Information Profession": The Sociology of Professional Development	85
	Where Do Librarians Fit in? A Note on the Sociology of Librarianship	89
	Librarians as Information Professionals: The Attempt to Forge a New Professional Identity	91
	The Rise of the Information Paradigm: F. W. Lancaster and "Future Librarianship"	94
5	Work in the Post-Industrial Era	103
	Introduction	103
	Contra-Bell: Harry Braverman and the Degradation and Deskilling of Work in Post-Industrial America	105
	Persistent Labor Market Segmentation in the Post-Industrial Workplace	110
	Shoshana Zuboff on the Informated Workplace of the Information Era	114
	IT: Challenge for the Next Decade	116
6	Conclusion: A Prologue to Library and Information Services in the Post-Industrial Era	119
	"All That Is Solid Melts Into Air"	120
	Totality and Vision: Library and Information Service on the Post-Industrial "Landscape"	121
	Capitalism, Capitalism, Capitalism	122
	Essentially Contested Concepts: Freedom, Equality, Neutrality	125
	References	131
	Author Index	151
	Subject Index	157