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Book Categories |
Foreword | 7 | |
Preface | 9 | |
Introduction | 11 | |
Strategy 1 | Know Thy Audience | 28 |
Strategy 2 | Prepare Outstanding Content | 47 |
Strategy 3 | Use Superior Organization | 82 |
Strategy 4 | Develop Dynamic Delivery | 105 |
Strategy 5 | Make It Memorable, Actionable, and Transferable | 137 |
Strategy 6 | Manage Yourself, Difficult Participants, and Difficult Situations | 173 |
Strategy 7 | Total Quality Improvement | 206 |
Conclusion: The Power of Lifelong Learning | 241 | |
Appendix A | The Who's Who of Master Presenters | 258 |
Appendix B | Presentation Skills References | 264 |
Appendix C | The Master Negotiators' Preparation Form | 268 |
Appendix D | Checklists | 272 |
Chapter Notes | 275 | |
Index | 281 | |
About the Authors | 286 |
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