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Book Categories |
Introduction: Why Read This Book? | 7 | |
Chapter 1 | When Is a Letter the Best Way to Communicate? | 9 |
Chapter 2 | Advice and Etiquette for E-mail Enthusiasts | 13 |
Chapter 3 | Tips for Drafting a Letter Quickly | 21 |
Chapter 4 | Entice Your Reader to Read--From Beginning to End | 29 |
Chapter 5 | The Parts of a Letter | 41 |
Chapter 6 | Forms of Address | 47 |
Chapter 7 | Letter and Envelope Formats | 65 |
Chapter 8 | Templates for Successful Letters and E-mails | 79 |
Sample Letters and E-mail Messages | ||
Job and Career Letters and E-mails | 95 | |
Post-Secondary School Admissions Letters | 112 | |
Parent-School Letters | 123 | |
Consumer Letters and E-mails | 134 | |
Letters for Banking and Credit Concerns | 161 | |
Letters for Medical and Insurance Concerns | 177 | |
Letters to Government Agencies | 192 | |
Letters and E-mails to U.S., State, or Local Government Officials | 212 | |
Letters About Real Estate and Legal Concerns | 221 | |
Community Action and Fund-Raising Letters | 232 | |
Letters and E-mails to the Media | 246 | |
Social Letters and E-mails | 255 | |
Index | 283 | |
Index of Sample Letters and E-mail Messages | 286 |
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