Library Evaluation: A Casebook and Can-Do Guide Book

	Figures/Tables/Appendices	xiii
	Preface	xv
	Introduction	xix
1	The Culture of Evaluation	1
	Environmental Impact: The Systems Approach	1
	Rules for Understanding Systems	2
	Ranganathan's Five Laws	2
	Characteristics of Evaluation	3
	Nurturing the Evaluation Habit	4
	The Evaluation Action Plan	4
	Resources	10
2	Measuring Organizational Effectiveness	11
	Effective Organizations	11
	The Subjective Character of Organizational Effectiveness	12
	Criteria for Effectiveness at the Organizational Level	13
	Models of Effectiveness	14
	Goal Model	15
	Critical or Crucial Constituencies Model	17
	Resource Model	18
	Human Resource Model	19
	Natural or Open Systems Model	19
	Decision-Process Model	20
	Customer Service Model	20
	Summary	21
	Resources	22
	Method @ A Glance: Total Quality Management	23
	Case @ A Glance: Implementing Total Quality Management	24
Case Study 2.1	Implementing Total Quality Management	25
	Setting	25
	Impetus	25
	Method	27
	Preparatory Activities and Preliminary Decisions	27
	The Steps to Implementation: Trust [right arrow] Training [right arrow] Teams [right arrow] Tools [right arrow] Targets	28
	Findings	34
	Interpretation	37
	Actions	37
	Evaluation	38
	A Learning Organization	38
	A Systems Approach to Management	38
	An Open-Book Management and Knowledge Management	38
	Work or Life Issues	38
	Resources	39
	Method @ A Glance: Focus Groups	41
	Case @ A Glance: Conducting Focus Groups	42
Case Study 2.2	Conducting Focus Groups	43
	Context	43
	Definition	43
	Advantages of Focus Groups	43
	Limitations of Focus Groups	44
	Use of Focus Groups	44
	Process Model	45
	Problem Definition	46
	Audience Identification	46
	Moderator Selection	46
	Question Formulation	47
	Participant Selection	47
	Focus Group Sessions	49
	Data Interpretation	49
	Report Generation	49
	How Were the Data Used?	51
	Planning Your Own Focus Group Study	51
	Resources	51
	Method @ A Glance: Using Quantitative Data	52
	Case @ A Glance: Gathering and Presenting Comparative Data	53
Case Study 2.3	Gathering and Presenting Comparative Data	54
	Impetus	54
	Finding Library Data	55
	Selecting Nonlibrary Data	58
	Conclusion	59
	Resources	60
	Method @ A Glance: Standard Measures	61
	Case @ A Glance: Measuring Library Services	62
Case Study 2.4	Measuring Library Services	63
	The Measurement Conundrum	63
	Setting	63
	Ohio's Public Libraries	63
	Impetus for the Measurement Project	64
	Procedure	65
	How Do You Do It?	70
	And Finally	71
	Resources	71
Appendix 2.4.1	Measuring Library Services 1998: A Joint Project of The State Library of Ohio and the Ohio Library Council--Reference and Other Questions	73
	Reference and Other Questions	73
	Test Yourself Reference or Other?	77
3	Evaluating Reference and Information Services	79
	Introduction	79
	The Literature	79
	Evaluation	80
	Procedures	81
	General Methodologies	82
	Quantitative Studies	82
	Qualitative Studies	82
	Obtrusive--Unobtrusive Studies	83
	Specific Methodologies	83
	Conclusion	84
	Resources	85
	Method @ A Glance: Standardized Survey	87
	Case @ A Glance: Using the Wisconsin--Ohio Reference Evaluation Program	88
Case Study 3.1	Using the Wisconsin--Ohio Reference Evaluation Program	89
	Setting	89
	Today's Reference Environment	89
	Background of the WOREP	90
	Using the WOREP	91
	Method	91
	Findings and Interpretation	93
	Patron Profile	93
	Success Levels	94
	Factors Associated with Less-Than-Successful Questions	95
	Patron and Librarian Reports of Problems	97
	Factors Associated with Obtaining Exactly What Was Wanted	98
	Patron Learning	98
	Action	100
	Evaluation	101
	Resources	102
	Method @ A Glance: Unobtrusive Observation	103
	Case @ A Glance: Assessing Reference Behaviors with Unobtrusive Testing	104
Case Study 3.2	Assessing Reference Behaviors with Unobtrusive Testing	105
	Introduction	105
	Background	105
	Setting	106
	Methodology	107
Step 1	Goals and Objectives	107
Step 2	Libraries to Be Studied	107
Step 3	Develop Evaluation Form	108
Step 4	Develop Reference Questions	110
Step 5	Identify and Train Proxies	110
Step 6	Engage in a Reference Transaction	111
Step 7	Analyze Data	111
	Findings	111
	Interpretation	114
	Conclusion	115
	Resources	115
4	Evaluating Collections	117
	Introduction	117
	Types of Collection Evaluation Techniques	118
	Data-Gathering Techniques	119
	Extent	119
	Efficiency	121
	Quality	122
	Performance	123
	Effectiveness	126
	Conclusion	127
	Resources	127
	Method @ A Glance: Qualitative Criteria	129
	Case @ A Glance: Using Qualitative Criteria to Evaluate Reference Resources	130
Case Study 4.1	Using Qualitative Criteria to Evaluate Reference Resources	131
	Introduction	131
	Evaluation of Reference Sources	132
	The Reference Collection As a Whole	134
	Conclusion	137
	Resources	137
	Method @ A Glance: List Checking	138
	Case @ A Glance: Identifying Library Policy Issues with List Checking	139
Case Study 4.2	Identifying Library Policy Issues with List Checking	140
	Introduction: The List-Checking Approach	140
	Area of Study and Organizational Goals	141
	Collection Development Policy	141
	The Lists	142
	Comparison of Lists	143
	Procedure: Defining Local Application	144
	What Counts	144
	Findings	144
	Rolling Stone 200	145
	Decision Areas	151
	Conclusion	151
	Resources	152
	Method @ A Glance: Citation/Reference Analysis	153
	Case @ A Glance: Conducting a Citation Analysis	154
Case Study 4.3	Conducting a Citation Analysis	155
	Introduction: Citation Analysis	155
	Art History, Scholarship, and Citation Practice	155
	Procedure	157
	Source: Art Bulletin	157
	Variables	157
	Findings and Analysis of Data	157
	Home Countries of Authors	158
	Date of Publication	158
	Subject Discipline	159
	Format	160
	Language	160
	Country of Publication	161
	Discussion, Decision Areas, and Conclusions	162
	Resources	163
5	Evaluating the Virtual Library Collection	165
	Introduction	165
	That Was Then	166
	... This Is Now	168
	"On the Internet, Nobody Knows You're a Dog"	168
	Levels of Evaluation	169
	Intellectual Access	169
	Library User Instruction	175
	Physical Access	177
	Patrons with Disabilities	177
	Technological Access	177
	Network Connection	178
	Computer Workstation	178
	Web Browser Software	178
	HTML Standards	179
	Web Server Logs	179
	Internet Filters	179
	Conclusion	179
	Resources	180
	Method @ A Glance: Rating Scale	183
	Case @ A Glance: Developing Search Engine Evaluation Criteria	184
Case Study 5.1	Developing Search Engine Evaluation Criteria	185
	Introduction	185
	Search Engine Evaluation Criteria	185
	General Criteria for Evaluating Search Engines	186
	Database Criteria	187
	Input Interface	188
	Search Capabilities	189
	Output and Display	190
	Other Evaluation Criteria	192
	Data Sources	192
	Conclusion	193
	Resources	193
Appendix 5.1.1	Evaluation Checklist	194
	Database	194
	Input Interface	195
	Search Capabilities and Flexibility	196
	Output	197
	Help/Other	198
	Overall Score	198
	Method @ A Glance: Guidelines	199
	Case @ A Glance: Creating Accessibility Guidelines for Web Page Developers	200
Case Study 5.2	Creating Accessibility Guidelines for Web Page Developers	201
	The Setting	201
	Impetus	201
	Adaptive Workstations	202
	Standards Development at Kent State University	203
	Method	206
	Findings	206
	Interpretation	206
	Action	207
	Evaluation	207
	Resources	207
6	The Nature of Evaluation	209
	Introduction	209
	The Context for Evaluation	209
	The Societal Context	209
	The Professional Context	210
	The Institutional Context	210
	The Administrative Context	211
	The Functional Context	211
	The Technological Context	211
	The Patron Context	212
	Assigning Value	212
	Value and Values	212
	Value and Benefit	213
	Value and Goals	213
	Value and Quality	214
	Value and Quantity	214
	Approaches to Evaluation	215
	Ad Hoc/As Needed/As Required	215
	Externally Centered	216
	Internally Centered	216
	Research Centered	217
	Evaluation and Decision Making	217
	The Need for Decisions Title:    Library Evaluation: A Casebook and Can-Do Guide Item Number: 9781563088629 Publication Date: January 2001 Number: 1 Product Description: Full Name: Library Evaluation: A Casebook and Can-Do Guide; Short Name:Library Evaluation Universal Product Code (UPC): 9781563088629 WonderClub Stock Keeping Unit (WSKU): 9781563088629 Rating: 3.5/5 based on 2 Reviews Image Location: https://wonderclub.com/images/covers/86/29/9781563088629.jpg Category: Media >> Books Weight: 0.200 kg (0.44 lbs) Width: 7.000 cm (2.76 inches) Heigh : 9.900 cm (3.90 inches) Depth: 0.700 cm (0.28 inches) Date Added: August 25, 2020, Added By: Ross Date Last Edited: August 25, 2020, Edited By: Ross Price Condition Delivery Seller Action $99.99 Digital Arrives between May 13 - Jun 12 Login to your account for a direct download. Some files are emailed from Dropbox. Continent $0.00 - World $0.00 WonderClub (9296 total ratings) Question Concerning Library Evaluation Ask a Question about Library Evaluation No Question found! Read Reviews for Library Evaluation: A Casebook and Can-Do Guide Write review James Burkholder reviewed Library Evaluation: A Casebook and Can-Do Guide on July 15, 2006 Library Evaluation: A Casebook and Can-Do Guide As a former charter school teacher of mostly Latino students for the past four years, I was eager to hear Valenzuela and other researchers explicate the troubles represented by standardized test-based accountability. Their work casts serious doubts on the validity of the accountability movement. An example from the book may prove instructive: In her book ELLs are made a major source of inquiry, insofar as they demonstrate how high-stakes tests serve to marginalize and discriminate against them by refusing to provide them with necessary services to access the curriculum. Increasing numbers of states have adopted and English-only law that all but makes impossible effective bilingual instruction. Students consequently must adapt in just a year to an English-only curriculum. With twisted logic, policy makers have used this law to conclude that ELLs should also be subject to English-only assessments, despite the fact that they do not measure a student's subject-matter knowledge or aptitude (to the extent any test does); instead, it becomes a language test -- something it was never intended to do. Schools use these tests to retain ELLs, often causing them to drop out. In this manner, a standardized tests becomes emblematic of institutionalized racism, as it discriminates against linguistic minorities with tragic results. This is just one of many examples discussed in Leaving Children Behind that empirically demonstrates how standardized testing and accountability movements have ruinous effects on the minoritized populations they ostensibly intend to serve. For teachers of such populations, it should be required reading. Login   |   Complaints   |   Blog   |   Games   |   Digital Media   |   Souls   |   Obituary   |   Contact Us   |   FAQ CAN'T FIND WHAT YOU'RE LOOKING FOR? CLICK HERE!!! 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