Workplace Hostility: Myth and Reality Book

	Acknowledgments
	Introduction
Ch. 1	A Brief History of Safety in the Workplace	1
Ch. 2	Profile of an At-Risk Employee	13
Ch. 3	Conducting At-Risk Assessments	31
Ch. 4	The At-Risk and the Toxic Workplace	55
Ch. 5	Warning Signs	67
Ch. 6	The Three Ps: Policies, Procedures, Programs	81
Ch. 7	Management Training	97
Ch. 8	Employee Education	107
Ch. 9	Employee Assistance Services	111
Ch. 10	Security Technology and Personal Safety	125
Ch. 11	Crisis Response Teams	141
Ch. 12	Organizational Health and Recovery	147
	Bibliography	161
	Index	165
	About the Authors	169