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Book Categories |
Introduction | 15 | |
1 | The Dolan Strategy for Effective Negotiation | 21 |
2 | Preparing to Implement Your Strategy | 35 |
3 | Make Sure You Are Negotiating on the Same Wavelength | 51 |
4 | Questions: The Most Powerful Tool of an Expert Negotiator | 65 |
5 | Agree on the Ground Rules Before You Jump Into the Issues | 80 |
6 | Don't Fight: Search for Solutions | 95 |
7 | How to Master the Basic Negotiating Tactics | 108 |
8 | How to Make the Other Side Play Fair | 127 |
9 | How to Break Impasses | 140 |
10 | Negotiate With Strength - No Matter What Your Position | 154 |
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