Speaking Up : What to Say to Your Boss and Everyone Else Who Gets on Your Case Book

My mother bought me this book a few years ago and I am just picking it up now that I am having a problem at work. There is a lot of good and helpful information throughout this book. The How to Say it portion of the book was very helpful in preparing oneself. The section on different types of bosses was very interesting and I found myself identifying myself, my boss and a few others from work as I read through the section. The words and phrases to use and avoid in the various situations were also very helpful and something to consider. Now that I have identified what type of boss my boss is and I know what words to use and avoid I think I can communication and interact with him more efficiently.