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Book Categories |
| List of Figures and Tables | ||
| About the Author | ||
| Preface | ||
| Acknowledgments | ||
| Ch. 1 | Why Customer Service? | 1 |
| Ch. 2 | Setting Your Course - Senior Leadership Takes the Wheel | 17 |
| Ch. 3 | Championing Buy-In and Ownership - You Can't Do It Alone | 41 |
| Ch. 4 | Where Are You Now? - Establishing Your Baseline | 55 |
| Ch. 5 | Creating Meaningful Standards to Live By | 63 |
| Ch. 6 | The Training Sessions - Getting Everyone on the Same Page | 77 |
| Ch. 7 | Keeping the Effort Alive | 103 |
| Ch. 8 | Customer Service Pointers for Physicians | 119 |
| Ch. 9 | A Message for Nurses | 135 |
| Ch. 10 | Measuring Results | 149 |
| Index | 159 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
David Dominguez
reviewed Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellen on January 04, 2020
Customer Service in Health Care
This 1962 book is subtitled “A Culinary Trip to the Land of Bible History—Syria and Lebanonâ€. This is a cookbook by a member of the Syrian Antiochian Orthodox Church in the United States. The recipes are from the author’s mother, who came from Syria and ended up in Ohio. As such, they are relatively easy to find ingredients for. One ingredient I have not yet found is crushed black cherry pit, or mahleb. I’m looking forward to making some anise bread when I do find it.
There are a lot of good recipes for eggplant in here, some quite easy. I just made some eggplant stew with just eggplant, onion, tomato, and chicken. The recipe calls for lamb, but it was still very good. (I also used the crockpot to start it before going to Mass.) there are a lot of lamb recipes here, and a lot of yogurt recipes.
There are also a lot of sweets that sound interesting, such as sesame pastry, syruped eggplant, candied figs, and watermelon preserves.
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Add Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellen, Create Your Own Culture of Service Excellence Customer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step proces for creating a culture shift toward customer service excellence at all levels of an or, Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellen to the inventory that you are selling on WonderClubX
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Add Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellen, Create Your Own Culture of Service Excellence Customer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step proces for creating a culture shift toward customer service excellence at all levels of an or, Customer Service in Health Care : A Grassroots Approach to Creating a Culture of Service Excellen to your collection on WonderClub |
