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Book Categories |
Acknowledgment | ||
Introduction | ||
Ch. 1 | Understanding the Problem | 1 |
Ch. 2 | The Power of Historical Perspective | 5 |
Ch. 3 | Tracking Your Organization's Vital Signs | 9 |
Ch. 4 | Some Tools to Build With | 19 |
Ch. 5 | The Wisdom of Exception Reports | 39 |
Ch. 6 | Exception Reports for Sales Tracking | 47 |
Ch. 7 | Accuracy vs. Precision | 59 |
Ch. 8 | Monthly Operating Statements | 67 |
Ch. 9 | The People Implications | 75 |
Ch. 10 | The Role of Data and Information in Corporate Restructuring | 81 |
Ch. 11 | Exception Reports for Accounts Receivables | 85 |
Ch. 12 | Exception Reports in Inventory Management | 97 |
Ch. 13 | The Role of the Computer | 103 |
Ch. 14 | From Information to Knowledge to Wisdom | 105 |
About the Author | 125 | |
Index | 127 |
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