Delegating Work: Expert Solutions to Everyday Challenges Book

Mentor's Message: Why Master the Art of Delegation?     ix
Delegating Work: The Basics     1
What Is Delegating?     3
The purpose of delegating     4
The benefits of delegating     4
Common managerial concerns about delegating     5
Delegating versus empowerment     10
Do your delegating skills need improvement?     11
Guidelines for Effective Delegating     15
Establishing the right environment     16
Selecting a delegation approach     17
Preparing to Delegate     19
Identifying your reasons for delegating     20
Deciding what to delegate     20
Knowing what not to delegate     23
Identifying skills required for the assignment     25
Matching the right person to the task     25
Making the Assignment     31
Setting up the discussion     32
Granting authority     37
Monitoring a Delegation     39
Tracking a delegated assignment     40
Providing support     43
Handling reverse delegation     44
Addressing problems     47
Reflecting on a completed assignment     50
Teaching delegation skills to team leaders     51
Tips and Tools     55
Tools for Delegating     57
Test Yourself     63
Answers to test questions     66
Frequently Asked Questions     69
To Learn More     71
Sources for Delegating Work     77
Notes     79