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Introduction
What Is a Job Description? 3
The Benefits of Using Job Descriptions 3
Why You Need to Know the Law 4
Who Should Read This Book 4
Who Wrote This Book 6
How to Use This Book 6
1 An Overview of Job Descriptions
Advantages of Creating and Using Job Descriptions 10
How Job Descriptions Fit Into the Broader Employment Picture 12
The Drafting Process 25
2 Avoiding Legal Pitfalls
Don't Discriminate 32
Don't Undermine At-Will Employment 44
Don't Make Promises You Can't (or Won't) Keep 46
Don't Violate Applicants' Privacy 47
Don't Create Overtime Classification Problems 49
3 Analyze and Define the Job
Consider the Big Picture 59
Identify the Keys to Success in Your Company and Your Department 65
Determine the Essential Functions of the Job 74
Determine Qualifications 81
Other Requirements 84
4 Writing the Job Description
Five Golden Rules for Writing Job Descriptions 93
Write the Job Functions, Responsibilities, and Requirements 99
Write the Job Summary 114
Gather Input on Your Job Description 117
5 Using Job Descriptions
Posting and Marketing the Job 126
Setting Pay Levels 141
Conducting Interviews 144
Orienting New Hires 148
Measuring and Managing Performance 155
6 Troubleshooting
Deciding Whether to Hire 166
Moving the Position to Another Department 168
If the Job Changes Over Time 170
Adding New Job Functions After an Employee Starts Work 171
Handling Coworker Concerns 172
Employees and Applicants With Disabilities 173
Appendixes
A How to Use the CD-ROM
Installing the Form Files Onto Your Computer 182
Using the Word Processing Files to Create Documents 183
Using the PowerPoint Presentation185
Files on the Forms CD-ROM 187
B Tools and Checklists
Exercise 1 Brainstorm Work Traits 191
Exercise 2 Brainstorm Job Functions 193
Exercise 3 Prioritize Job Functions 195
Exercise 4 Create Compelling Bullet Points 197
Exercise 5 Draft Interview Questions 199
Job Description Worksheet 201
Job Description Template 205
Golden Rules Checklist 207
Legal Issues Checklist 209
Job Posting Template 211
Interview Question Worksheet 213
90-Day Orientation Blueprint 215
C Sample Job Descriptions
Accounting Supervisor 219
Business Manager 221
Computer Programmer 223
Director of Human Resources 225
Employment Specialist 227
Events Coordinator 229
Executive Secretary 231
Flight Instructor 233
Manager, Competitive Intelligence 235
Network Analyst 237
Procurement Specialist 241
Receptionist 243
Regional Sales Director 245
Senior Director, Staffing 247
D Laws and Agencies
State Laws Prohibiting Discrimination in Employment 250
Agencies That Enforce Laws Prohibiting Discrimination in Employment 265
Departments of Labor 269
Index
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