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Working with and Evaluating Difficult School Employees Book

Working with and Evaluating Difficult School Employees
Working with and Evaluating Difficult School Employees, Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em, Working with and Evaluating Difficult School Employees has a rating of 3.5 stars
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Working with and Evaluating Difficult School Employees, Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em, Working with and Evaluating Difficult School Employees
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  • Working with and Evaluating Difficult School Employees
  • Written by author John P. Eller
  • Published by SAGE Publications, December 2009
  • Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em
  • Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em
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Authors

Preface viii

About the Authors xi

1 The Nature of Difficult/Marginal Employees: Why Don't These People Listen to Reason and Improve? 1

Frames of Reference 2

Characteristics of Difficult Employees 4

The Response to Change 6

Understanding the Source of the Difficulty 8

Summary 9

2 What Skills and Tools Do I Need in Order to Take On This Situation? 12

Background of Employee Discipline 13

A Competencies-Based Approach to Thinking About Employee Problems 14

The Definition of Success When Working With Difficult or Deficient Employees 15

Your Readiness in Dealing With a Difficult Situation or Person 18

The Use of Job Descriptions in Your Work With Difficult School Employees 23

Summary 24

3 Strategies for Confronting Marginal and Deficient Behaviors 27

Framing 28

Authority Voice 33

Summary 38

4 Protecting Yourself While Dealing With Difficult Employees 39

Presuppositions 39

Reflecting 41

Displacing Negative Energy 45

Additional Self-Protection Strategies 46

Summary 52

5 Strategies for Working With Difficult/Marginal Teachers 54

The Law and Teacher Employment 55

Your Master Contract or Master Agreement 58

Understanding Your Evaluation Criteria 59

The Ability to Describe Deficient or Substandard Work 60

Base and Surface Competencies 61

Deciding Whether to Move Forward to Terminate Employment or Develop a Growth Plan 61

Growth Plans 63

Delivering a Deficiency Notice or Termination Message to a Teacher 66

The Entire Cycle 70

Summary 74

6 Strategies for Working With Difficult/Marginal Administrative Assistants and Office Staff 76

Handling Your Administrative Assistants 77

A Basic Set of AdministrativeAssistant/Office Employee Tasks 78

Base and Surface Competencies 78

Prioritizing Work Tasks 81

Planning Sessions to Establish Priorities for the Work Completion 82

Growth Plans 84

Delivering a Deficiency Notice or Termination Message to an Administrative Assistant 85

Summary 89

7 Strategies for Working With Difficult/Marginal Paraprofessionals and Teaching Assistants 90

The Nature of Teaching Assistants and Paraprofessionals 91

Base and Surface Competencies 92

Growth Plans 92

Delivering a Performance Concern or Termination Message to a Paraprofessional or Teaching Assistant 94

An Example of a Meeting and Letter of Reprimand for a Paraprofessional 98

Summary 98

8 Strategies for Working With Difficult/Marginal Custodians 100

Possible Difficult Custodial Behavior 101

Effective Delegation of Tasks and Assignments 102

Base and Surface Competencies 103

Growth Plans 107

Delivering a Performance or Skill Deficit Concern to a Custodial Employee 108

Summary 112

References 114

Index 115


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Working with and Evaluating Difficult School Employees, Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em, Working with and Evaluating Difficult School Employees

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Working with and Evaluating Difficult School Employees, Managing difficult employees is one of the most challenging aspects of a school leader's job. Written by experienced administrators, this resource provides specific techniques and strategies for identifying, working with, and evaluating marginal school em, Working with and Evaluating Difficult School Employees

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