Effective Interviewing in Social Work and Social Care: A Practical Guide Book

Preface     viii
Acknowledgements     xii
Introduction     1
Values and Anti-discriminatory Practice     12
Theory: Its Place in Interviewing     36
Types and Purpose of Interviews in the Agency Context     52
Preparation and Pre-planning     78
Questions and Interview Techniques     109
General and Specific Communication Skills     140
The Stages of the Interview     166
Thinking and Interview Handling     199
Potential Pitfalls     209
Recording an Interview     232
Conclusion     249
Bibliography and References     250
Index     257