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Preface. Introduction. Chapter 1: The Lay of the Land. Chapter 2: Where Do We Start? Chapter 3: The Automotive Service Industry Wheel ?. Chapter 4: Service Management Spokes. Chapter 5: Parts Management Spokes. Chapter 6: Office Management Spokes. Chapter 7: Keeping the Rubber On The Road. Conclusion. Appendix A: Key Performance Indicators.
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Michael Hall
reviewed Automotive Service Management: Operational Excellence on October 19, 2012
Automotive Service Management: Operational Excellence
Good guide book, descriptions of the six values medals made simple. Examples or illustrations of scenarios given makes the concept easier to associate in real working life. I can just imagine myself mind-map drawing the 6 values on paper... maybe will really get down to this at the office on the next working day. Which value do I prefer? Depends on situation. Which value do I find most possible to lose grasp? Brass medal.
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Add Automotive Service Management: Operational Excellence, Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Writte, Automotive Service Management: Operational Excellence to the inventory that you are selling on WonderClubX
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Add Automotive Service Management: Operational Excellence, Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Writte, Automotive Service Management: Operational Excellence to your collection on WonderClub |
