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Acknowledgments ix
Warning! 1
Introduction 3
Understanding the Encore Effect
The Power of Encore Performances 7
From Routine to Remarkable-Make Them Want More! 13
Why Remarkable Performance Matters 23
A Different Kind of PDA 37
Achieving the Encore Effect
Passion: The Fuel for Remarkable Performance 47
Preparation: Where Remarkable Performance Begins 57
Practice: It Won't Make You Perfect, but It Will Make You Better 67
Performance: How to Engage Your Audience 81
Polish: Making Your Performance Shine 91
Pitfalls: How to Keep from Stumbling 101
Sharing the Encore Effect
How to Help Others Perform Remarkably 113
From Remarkable Performer to Remarkable Person 121
Epilogue 131
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