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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World Book

Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World
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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World, Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs—and a single well-placed , Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World
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  • Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World
  • Written by author Fraser P. Seitel
  • Published by Palgrave Macmillan, 9/17/2013
  • Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs—and a single well-placed
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Authors

Acknowledgments vii

The Authors ix

Introduction: It All Started with Moses 1

Part I How to Build Reputation

1 The Power of Relationships 13

The Magic Slippers and the Exterminator

2 The Power of Publicity 29

Penicillin for the Soul: The Best Publicity Story Ever Told

3 The Power of Your Personal or Company Brand 47

P. Roy Vagelos, Maverick-Lessons in Leadership and Communication

4 The Power of Planning 69

Energy Man with a Plan No Matter the Goal, Every Person and Business Needs One

5 The Power of Reputation 91

How the Pros at J&J Do It, In Good Times and Bad

Part II How to Protect Reputation

6 Control the Agenda 111

What Kobe Bryant Knew that Weiner, Edwards, Clemens, McGwire and Tiger Didn't

7 Take Either Road-Just Stick to It 137

How Hewlett-Packard Went High, Dominique Strauss-Kahn Went Low, and They Both Won

8 Stick to the Script 161

Crisis Management and Mismanagement How BP Became "Battered Petroleum"

9 The Sin of Spin 185

Renouncing the Clinton Legacy and Embracing the "Volcker Rule"

10 Rethinking Reputation 203

How the Most Unlikely Company Went "Straight" to Change Its Image and Recapture Credibility

Bibliography 227

Index 231


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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World, Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs—and a single well-placed , Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World

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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World, Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs—and a single well-placed , Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World

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Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World, Once just the icing on a good campaign, PR is now the lynchpin of any reputation management strategy. Little wonder, in a time when even minor gaffes can ruin the careers of politicians, celebrities, athletes and high-flying CEOs—and a single well-placed , Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World

Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World

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