Managing Change in IT Outsourcing: Towards a Dynamic Fit Model Book

List of Tables List of Figures Acknowledgements Introduction Managing Change Preliminary Research Case Study: Domestic Provider Case Study: Offshore Provider Case Study: European Provider Case Study: Global Provider Cross-case Analysis Quantitative Results Conclusion Annexes References Appendix A: Research Methodology Appendix B: Preliminary Research: Overview of Interviewees Appendix C: Preliminary Research: Interview Questions Appendix D: Main Research: Overview of Interviewees Appendix E: Main Research: Interview Questions Appendix F: Main Research: Interview Extracts Appendix G: Survey Questions Summary Index