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Introduction
Tracking a Visual Revolution xiii
Part One: The Visual Leadership Advantage
1. Seven Essential Tools / Metaphors & Models, Visual Meetings, Graphic Templates, Decision Rooms, Roadmaps, Storymaps, & Video 3
2. Seeing Results in Action / Why Leaders Get Visual 11
3. How to Run Visual Meetings / What Every Manager Should Know 33
Part Two: Looking At Your Own Leadership
4. What Is Your “Operating System”? / The Power (& Peril) of Mental Models 51
5. What Kind of Organization Do You Lead? / Linking Tools to Stages of Development 61
6. Developing Your Visual IQ / How Visualizing Makes You Smarter 73
Part Three: Power Tools for Visual Leaders
7. Metaphors & Models / Helping People See What You Mean 91
8. Visual Meetings / Stimulating Engagement & Creative Contribution 107
9. Graphic Templates / Visuals for Any Kind of Planning 115
10. Decision Rooms / Making Choices in a Big Picture Context 129
11. Roadmaps & Visual Plans / Managing Milestones & Swim Lanes 139
12. Graphic Storymaps / Connecting Plans with Culture 147
13. Video & Virtual Visuals / Mobile Video, Tablets, Animation, & Panoramic Display 157
Part Four: Managing the New Media
14. Technology & Visualization / Enabling the Right Tools 171
15. Virtual Leadership / Communicating with Intention & Impact 181
Part Five: Leading Organization Change
16. Anticipating the Need to Change / Putting Visual Tools to Work 193
17. The Chrysalis Effect / Creating the Conditions for Transformation 205
Part Six: Links, Books, & Other Resources
18. Websites & Bibliography 215
Appendix / About Arthur M. Young 223
Index 224
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