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Author on the Expanded Second Edition (Please don't skip) 1
Foreword 3
1 Three Short Stories 5
2 Rapid-Fire Profiling: A Powerful Tool 11
3 Systematic Accuracy 31
4 Wire #1: Control or Express 41
5 Wire #2: Assertive or NonAssertive 59
6 Identifying Communication Types 73
7 Tips for Successful Reads 95
8 Wires #3 & #4: Confident-Cautious/Fearful & Conventional-Unconventional 113
9 Identifying Performance Types 135
10 Snapshot and Fine-tuned Reads 153
11 Nine Key Reasons for Misreads 169
12 Twenty Comprehensive Profiles 185
13 Using the Comprehensive Profiles 243
14 Building Capacity for Confident Decision Making and Leading Cautious Innovators 257
15 Random Actors Can Change 267
16 Advanced Strategies and Applications 281
17 Five Clue Source Categories 307
18 Our Future 323
Source Notes 329
Additional Resources 332
Author 335
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