How to Get What You Want Book

In this insightful book, readers will learn how to get the full attention they deserve and the best deal possible. They'll discover how to deal with everyone from waiters, sales clerks and service attendants to car salesmen and real estate agents. Filled with easy-to-use checklists, insightful anecdotes and proven strategies for getting good service, this book is a must for every consumer.

The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.