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Introduction Mapping out the key parameters of content management Baotong Gu Gu, Baotong George Pullman Pullman, George 1
Ch. 1 Experiences with building a narrative Web content management system : best practices for developing specialized content management systems (and lessons learned for the classroom) Rudy McDaniel McDaniel, Rudy 15
Ch. 2 Analyze before you act : CMS and knowledge transfer Carol Siri Johnson Johnson, Carol Siri Susan Fowler Fowler, Susan 43
Ch. 3 Learning with limits : new faculty and course management systems Julie Staggers Staggers, Julie Meredith W. Zoetewey Zoetewey, Meredith W. Michael Pennell Pennell, Michael 57
Ch. 4 Why we should teach XML : an argument for technical acuity Becky Jo Jo, Becky Gesteland McShane McShane, Gesteland 73
Ch. 5 Digital delivery and communication technologies : understanding content management systems through rhetorical theory Michelle F. Eble Eble, Michelle F. 87
Ch. 6 Topography of educational place(s) : technical communication, instructor preparedness, and hybrid courses Lisa Meloncon Meloncon, Lisa 103
Ch. 7 Content management systems and technical communication : rolling with the tide Robin Evans Evans, Robin 131
Ch. 8 Single sourcing and the return to positivism : the threat of plain-style, arhetorical technical communication practices Jeffrey Bacha Bacha, Jeffrey 143
Ch. 9 Content management in an international outsourcing framework : a perspective for technical communicators Kirk St. Amant St. Amant, Kirk 161
Ch. 10 The technical editor as new media author : how CMSs affect editorial authority Nicole Amare Amare, Nicole 181
Ch. 11 Applying cohesion and contrastiverhetoric research to content management practices Lyn F. Gattis Gattis, Lyn F. 201
Contributors 217
Index 221
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