Fast Forward: The Best Ideas on Managing Business Change Book

	Acknowledgments
	Introduction: Into the Storm: The Cycle of Change Quickens
	The Coming of the New Organization	3
	How Networks Reshape Organizations - for Results	15
	From Value Chain to Value Constellation: Designing Interactive Strategy	39
	The Logic of Global Business: An Interview with ABB's Percy Barnevik	61
	Leading Change: Why Transformation Efforts Fail	91
	Reengineering Work: Don't Automate, Obliterate	105
	The Reinvention Roller Coaster: Risking the Present for a Powerful Future	121
	Successful Change Programs Begin with Results	141
	Leveraging Processes for Strategic Advantage: A Roundtable with Xerox's Allaire, USAA's Herres, SmithKline Beecham's Leschly, and Pepsi's Weatherup	157
	The New Managerial Work	181
	Changing the Role of Top Management: Beyond Systems to People	197
	Whatever Happened to the Take-Charge Manager?	215
	Managers and Leaders: Are They Different?	229
	The CEO as Coach: An Interview with AlliedSignal's Lawrence A. Bossidy	247
	Epilogue: The Eye of the Storm: The Force at the Center	263
	About the Contributors	267
	Index	273