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This easy overview of Total Quality Management contains a detailed explanation of key quality improvement tools and techniques, along with the latest material on quality standards. Packed with examples, study questions, new tools, and a valuable look at the essentials in quality awards, it is useful as a business reference or text.
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Carl Senderz
reviewed Principles and practices of organizational performance excellence on June 30, 2014
Principles and practices of organizational performance excellence
Interesting thought in his time. But to be honest, some of the proposals and criticisms can be problematized today.
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