Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management Book

CONCEPTS From Individual Transformation to Organizational Intelligence Introduction Transformation What Do We Mean by Intelligence?
Vignette The Effect of Culture on Organizational Intelligence Change Management Processes

Intelligentsia Galore Introduction Artificial Intelligence Knowledge Management Business Intelligence Competitive Intelligence Strategic Intelligence References

Organizational Intelligence through Strategic Intelligence: The Synergy of Knowledge Management,
Competitive Intelligence, and Business Intelligence Introduction Case Study of JL (a Pseudonym): Introduction The Knowledge Audit Process at JL Specific Key KM Recommendations for JL to Undertake References

Lessons Learned: The Intelligentsia Melting Pot Business Intelligence Cannot Exist without Knowledge Management Where Is the "Intelligence" behind "BI"?
Improving Lessons-Learned Systems through Artificial Intelligence The NASA LLIS: A Case Study Lessons Learned: CI and KM Summary References

Competitive Intelligence Introduction What Not to Do in CI The CI Life Cycle Linking CI with Strategic Intelligence Best Practices and Research Relating to Recognition and Reward Systems for Knowledge Sharing Summary

Strategic Intelligence: The Core of Executive Decision Making Introduction SI: Where It Helps An Analogy for SI Social Network Analysis: An Important Technique for Building SI An Example Using SNA Summary References

CASE STUDIES Knowledge Management and Organizational Learning at the Annie E. Casey Foundation: A Case Study Thomas E. Kern Some Background on the Annie E. Casey Foundation: Helping Disadvantaged Kids and Their Families Knowledge Management and Organizational Learning: Challenges and First Steps A Statement of Purpose, Core Elements, and Initial Priorities Building a KM System: A Whole Greater than the Sum of Its Parts Integrating KM and the Library, Supporting Documentation,
Increasing Awareness, and Furthering Organizational Learning Early Evaluative Measures: Evaluation in the Context of Results;
What Have We Done, How Well Did We Do It, Is Anyone Better Off?
Lessons Learned Next Steps

Case Study in Strategic Scenario Development Maritza Morales Introduction: The Problem/Opportunity Methodology Analysis and Alternatives Conclusions Strategic Response/Recommendations Lessons Learned Appendix: Company Background/Profile References/Acknowledgments.

CI at a Major Telecommunications Company Peter McKenney Introduction Cipher Systems Telecommunications Corporation The Strategic Intelligence Relationship CI in Action: VoIP Strategy Conclusion Bibliography

Strategic Intelligence in AARP Shereen Remez Introduction Knowledge Management Competitive Intelligence Business Intelligence Conclusion

Northrop Grumman Information Technology:
Business Intelligence Case Study on "Information Assurance" Competitive Analysis Stephan Berwick Market Leadership versus Market Knowledge Business Intelligence Anomaly?
The CI Plan Sources and Methods CI Production CI Use CI Success CI at NGIT: The Core Question Ethos

Transforming Data into Actionable Intelligence:
Case Studies Using i2 Analyst's Notebook® and Other i2 Products Todd Drake, Bill McGilvery, and Liza Puterman Introduction Cracking an Elusive Serial Rape Case Securing the European Football Championship Uncovering Prescription Drug Diversion Fraud Analyzing High-Risk Homicide and Missing-Persons Cases Conducting Commercial Fraud Analysis

Surviving and Thriving Despite the Loss of a Major Customer at The Analysis Corporation Keith B. Johnston and Clint Gauvin Introduction Background Initial Opportunities at Agency B Follow-On Opportunities at Agency B

A Methodology for Strategic Intelligence: A Roadmap Model, a Knowledge-Based Tool, and a Bio-MEMS Case Study Francisco J. Cantu, Silvia P. Mora, Aldo Díaz, Héctor Ceballos,
Sergio O. Martínez, and Daniel R. Jiménez Introduction Background A Roadmap Model for SI A Knowledge-Based Tool for SI Knowledge Extraction and Data Analysis Techniques The Bio-MEMS Case Study Conclusions Acknowledgment References

Semiconductor CI - From Current Awareness to Predictive Decision Making: Building a Best-of-Breed CI Program at a Top-Tier Global IC Manufacturer Arik Johnson Introduction Backstory: The Element of Surprise Where to Begin: Benchmarking Comparative Practices A Hybridized Model and Gradual Implementation Year Two: Consolidation and Building the Knowledge-Base Taxonomy