Reliability and Warranties: Methods for Product Development and Quality Improvement Book

Product Quality and Warranty
Introduction Background and Scope References
Preliminary Results for Analyzing Product Failures
Failure Time Distributions Fitting Distributions Counting the Number of Failures Exercises References
Quality and Reliability
Quality Concepts Product Reliability Load and Capacity Models Exercises References
Product Warranties and Quality
Definitions and Types of Warranties Warranty Cost Models Determining Optimum Warranty Periods Estimating Warranty Reserve Exercises References
Product Monitoring and Feedback
Quality System Monitoring and Control Multiattribute Quality Assessment Warranty Information Feedback Models MOP/MIS Charts Exercises References
The Quality Improvement Process
Introduction Identifying Quality Problems Developing Quality Improvement Goals Decision Analysis Framework Exercises References
Toward an Integrated Product Quality System
Introduction The Quality Movement A QRW (Quality, Reliability, Warranty) Paradigm Some Concluding Remarks References
Appendix A: Notations and Acronyms
Appendix B: Selected Tables
Appendix C: Counting Distributions
Binomial Counting Distribution Poisson Counting Distribution Renewal Function for Erlang (λ,2) Distributed Times Index