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Book Categories |
Preface | ||
Acknowledgments | ||
1 | Competitive Intelligence in a New Competitive Environment | 1 |
2 | Competitive Intelligence in a Marketing Research Context | 21 |
3 | Integrating Competitive Intelligence and Customer Satisfaction Research | 45 |
4 | Competitive Benchmarking | 81 |
5 | Analyzing Text Data to Gain a Competitive Advantage | 123 |
6 | Competitive Intelligence in a Strategic Environment | 151 |
7 | Reacting to an Unexpected Event | 199 |
8 | Competitive Intelligence as a Multifaceted Process | 235 |
9 | Competitive Intelligence from a Global Perspective | 277 |
10 | Counterintelligence: The Other Side of the Competitive Intelligence Coin | 295 |
Bibliography | 309 | |
Index | 313 |
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