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About the Editor | ||
Contributors | ||
Preface | ||
Acknowledgments | ||
Pt. I | Introduction to Managed Care | 1 |
Ch. 1 | An Overview of Managed Care | 3 |
Ch. 2 | Managed Care's Regulatory Evolution: Driving Change in the New Century | 17 |
Ch. 3 | Types of Managed Care Organizations | 28 |
Ch. 4 | Integrated Health Care Delivery Systems | 42 |
Ch. 5 | Elements of the Management Control and Governance Structure | 73 |
Ch. 6 | Examining Common Assertions about Managed Care | 81 |
Pt. II | The Health Care Delivery System | 91 |
Ch. 7 | Primary Care in Managed Health Care Plans | 93 |
Ch. 8 | Compensation of Primary Care Physicians in Managed Health Care | 110 |
Ch. 9 | Physician Compensation in Medical Groups and Health Systems | 147 |
Ch. 10 | Nonutilization-Based Incentive Compensation for Physicians | 166 |
Ch. 11 | Contracting and Reimbursement of Specialty Physicians | 175 |
Ch. 12 | Negotiating and Contracting with Hospitals and Institutions | 191 |
Ch. 13 | Academic Health Centers and Managed Care | 206 |
Ch. 14 | Health Centers and Managed Health Care | 228 |
Ch. 15 | Complementary and Alternative Medicine Integration: Trends: Structures, and Challenges | 245 |
Pt. III | Medical Management | 265 |
Ch. 16 | Care Management and Clinical Integration Components | 267 |
Ch. 17 | Primary Prevention in Managed Health Care | 284 |
Ch. 18 | Managing Basic Medical-Surgical Utilization | 294 |
Ch. 19 | Clinical Services Requiring Authorization | 331 |
Ch. 20 | Ancillary Diagnostic and Therapeutic Services | 344 |
Ch. 21 | The Emergency Department and Managed Care | 351 |
Ch. 22 | Case Management and Managed Care | 371 |
Ch. 23 | Fundamentals and Core Competencies of Disease Management | 402 |
Ch. 24 | Prescription Drug Benefits in Managed Care | 413 |
Ch. 25 | Managed Behavioral Health Care and Chemical Dependency Services | 451 |
Ch. 26 | Home Health Care | 480 |
Ch. 27 | Subacute Care within the Managed Care System | 496 |
Ch. 28 | Hospice and End-of-Life Care | 508 |
Ch. 29 | Clinical Pathways: Linking Outcomes for Patients, Clinicians, Payers, and Employers | 521 |
Ch. 30 | Quality Management in Managed Care | 539 |
Ch. 31 | Measuring and Managing of Clinical Outcomes | 556 |
Ch. 32 | Using Data and Provider Profiling in Medical Management | 579 |
Ch. 33 | Physician Behavior Change in Managed Health Care | 618 |
Ch. 34 | Member Behavior Change | 637 |
Pt. IV | Operational Marketing and Management | 655 |
Ch. 35 | Information Systems in Managed Health Care Plans | 657 |
Ch. 36 | Information Systems and Electronic Commerce for Provider Systems in Managed Health Care | 676 |
Ch. 37 | Electronic Commerce in Managed Health Care | 694 |
Ch. 38 | Claims and Benefits Administration | 710 |
Ch. 39 | Other Party Liability and Coordination of Benefits | 755 |
Ch. 40 | Member Services and Consumer Affairs | 771 |
Ch. 41 | Sales and Marketing in Managed Health Care Plans: The Process of Distribution | 798 |
Ch. 42 | The Employer's View of Managed Health Care: Show Me the Value | 817 |
Ch. 43 | The Impact of Consumerism on Managed Health Care | 828 |
Ch. 44 | Accreditation and Performance Measurement Programs for Managed Care Organizations | 849 |
Ch. 45 | Risk Management in Managed Care | 871 |
Ch. 46 | Common Operational Problems in Managed Health Care Plans | 886 |
Pt. V | Finance and Underwriting | 905 |
Ch. 47 | Operational Finance and Budgeting | 907 |
Ch. 48 | Tax Issues Relating to Health Risk-Bearing Entities | 922 |
Ch. 49 | Underwriting and Rating Functions Common to Most Markets | 945 |
Ch. 50 | Underwriting and Rating Functions by Market | 952 |
Ch. 51 | Actuarial Services in an Integrated Delivery System | 971 |
Ch. 52 | Operational Underwriting in Managed Care Organizations | 977 |
Ch. 53 | Provider Excess Loss Coverage | 1000 |
Pt. VI | Special Market Segments | 1041 |
Ch. 54 | The Federal Employees Health Benefits Program and Managed Care | 1043 |
Ch. 55 | Medicare and Managed Care | 1060 |
Ch. 56 | Medicare + Choice: The Health Plant's View | 1086 |
Ch. 57 | Medicaid Managed Care | 1105 |
Ch. 58 | Champus and the Department of Defense Managed Care Programs | 1124 |
Ch. 59 | Managed Care Organizations in Rural Areas | 1133 |
Ch. 60 | Managed Care Dental Benefits | 1146 |
Ch. 61 | Workers' Compensation Managed Care: The Search for Integration | 1154 |
Pt. VII | Regulatory and Legal Issues | 1163 |
Ch. 62 | Legal Issues in Provider Contracting | 1165 |
Ch. 63 | Antitrust Remedies for Managed Care: Attacking Barriers to Free Markets | 1203 |
Ch. 64 | Legal Liability Related to Medical Management Activities | 1221 |
Ch. 65 | Legal Issues in Integrated Delivery Systems | 1241 |
Ch. 66 | ERISA and Managed Care | 1257 |
Ch. 67 | The Health Insurance Portability and Accountability Act of 1996 | 1285 |
Ch. 68 | Health Plan Corporate Compliance Programs | 1306 |
Ch. 69 | State Regulation of Managed Care | 1322 |
Epilogue - Managed Health Care at the Millennium | 1346 | |
Glossary of Terms and Acronyms | 1357 | |
Index | 1378 |
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