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| Introduction | ||
| Ch. 1 | Bridges to Understanding | 1 |
| Two-Way Nature of Communication | ||
| Functions of Communication | ||
| Need and Desire for Communication as a | ||
| Variable of Personality | ||
| Form of Communication as a Variable of Personality | ||
| Theories of Aging | ||
| Changing Mental Functioning of the Elderly | ||
| Social Expectations and Realities | ||
| Ch. 2 | How Aging Affects Communication | 25 |
| Social Changes That Affect Communication | ||
| Physical Changes That Affect Communication | ||
| Delicate Balance in Voice and Articulation | ||
| Changes in Hearing | ||
| Ch. 3 | Interacting With the Elderly | 43 |
| How the Elderly Perceive Themselves | ||
| Initiating and Maintaining Relationships | ||
| Interviewing | ||
| Interacting Empathically | ||
| Gaining Compliance | ||
| Ch. 4 | How Illness Affects Communication Skills | 60 |
| Case Study of an Aphasic | ||
| Effects of Stroke | ||
| Case Study of a Dysarthric | ||
| Effects of Medical Conditions | ||
| Case Study of a Laryngectomee | ||
| Effects of Surgery | ||
| Family's Reaction | ||
| Anxiety and Depression | ||
| Therapeutic Relationship | ||
| Ch. 5 | Exchanging Messages Despite Barriers | 86 |
| Modifying Your Reception | ||
| Modifying Your Vocal Production | ||
| Special Adaptations for the Intellectually Impaired | ||
| Modifying Your Language | ||
| Telephoning | ||
| Touching | ||
| Ch. 6 | Decision Making With the Elderly | 105 |
| Timing and Tact | ||
| Exploring Alternatives | ||
| Charting Pros and Cons | ||
| Mobilizing From Past Strengths | ||
| Ch. 7 | Group Involvement | 114 |
| Values of Group Communication | ||
| Kinds of Groups | ||
| Procedures in Groups | ||
| Functional Roles | ||
| Maintaining Good Participation | ||
| Suggested Topics for Discussion | ||
| Ch. 8 | Promoting Self-Expression | 129 |
| Factors in Motivation | ||
| Establishing a Conducive Environment | ||
| Advantages of the Life Review | ||
| Audio/Video Taping for Posterity | ||
| Writing for Posterity | ||
| Ch. 9 | Computers and the Oldest Generation | 140 |
| Predictors of Computer Use by the Aged | ||
| Barriers | ||
| Benefits | ||
| Ch. 10 | Preserving Morale | 150 |
| Happiness is... A Personal Perception | ||
| Keeping Attitudes Flexible | ||
| Cognitive Restructuring | ||
| Imaging | ||
| Innovative Approaches | ||
| Building Morale With Hospitality | ||
| Preserving Morale by Honoring | ||
| Index | 163 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Katie Waldron
reviewed Communication skills for working with elders on March 27, 2008 Communication skills for working with elders
Just giving Bill props!
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